Welcome to Floordxb’s FAQ Section
We understand that choosing the right flooring and building materials is an important decision. To help you make informed choices, we’ve compiled answers to the most common questions our customers ask. If you don’t find what you’re looking for, feel free to contact us!
General Questions
Floordxb is a trusted supplier of high-quality flooring and building materials. We specialize in a wide range of products, including tiles, vinyl, laminate, hardwood, and more, catering to both residential and commercial projects.
We are based in the Middle East and serve customers across the region. For specific store locations or inquiries, please visit our Contact page.
Yes! We provide expert guidance to help you choose the best flooring solutions for your needs. Our team is happy to discuss design preferences, durability, and budget considerations.
You can request a quote by filling out the form on our website or by reaching out to our team via phone or email. Provide project details, and we’ll get back to you with a tailored estimate.
Products & Materials
We offer a variety of flooring solutions, including:
Vinyl Flooring – Durable, stylish, and easy to maintain.
Laminate Flooring – A budget-friendly option with the look of hardwood.
Hardwood Flooring – Timeless and elegant with natural warmth.
Porcelain & Ceramic Tiles – Great for high-moisture areas like kitchens and bathrooms.
Carpet Flooring – Soft and comfortable, perfect for residential spaces.
Consider factors like traffic, moisture levels, durability, maintenance, and aesthetics. If you’re unsure, our specialists can recommend the best option based on your needs.
Yes, we prioritize sustainability and offer eco-friendly flooring options made from recycled or renewable materials. Contact us to learn more about our green solutions.
Absolutely! We offer samples so you can see and feel the materials before deciding. Visit our showroom or request a sample online.
Installation & Maintenance
Yes, we offer professional installation services to ensure your flooring is fitted perfectly. Our team of experts will handle everything from preparation to finishing touches.
Installation time varies depending on the type of flooring and project size. Our team will provide an estimated timeline before starting work.
Each flooring type has specific care instructions. Generally, regular sweeping, mopping, and using appropriate cleaning products will keep your floors looking great. We provide detailed care guides for all our products.
Orders & Delivery
You can place an order through our website, by visiting our store, or by contacting our sales team.
Yes, we provide delivery services to your location. Delivery times depend on stock availability and your location.
We accept returns on eligible items within a specified timeframe. Products must be unused and in their original packaging. Contact us for more details on our return and exchange policy.
Support & Contact
You can reach us via email, phone, or by visiting our showroom. Check our Contact page for details.
Yes, our commitment doesn’t end with your purchase. We provide after-sales support, including maintenance tips and troubleshooting assistance.
If your question wasn’t answered here, don’t hesitate to get in touch with us. Our team is always ready to assist you in making the best choice for your flooring needs.